Delete your Sahi Setu account

You can delete your account at any time, from the app or by asking us.

From the app

  1. Open Sahi Setu and sign in with your mobile number.
  2. Go to your account settings and choose Delete account.
  3. Confirm. You can download a copy of your data first.

Without the app

Email support@sahisetu.com from any address, with the subject "Delete my Sahi Setu account" and your registered mobile number. We will verify that the request comes from you, usually with a one-time code sent to that number, before deleting anything.

What is deleted, and what we keep

  • Your account and the personal data in it are deleted as described in our privacy policy.
  • Records we must keep by law, such as payment and tax records, are kept for the period the law requires, and then deleted.
  • Anything you have already shared with someone else, for example with a household member, stays with them.

Sahi Setu is operated by Next Gen Payment Wallet India Private Limited, CIN U74999UP2021PTC152770.